Civil Society Organizations- Fragments of The King's Dream

The following article was written for The Bhutanese's special issues dedicated to the 10th Anniversary of His Majesty's reign. It was published on 9-12-2016. A week later on the 109th National Day in Trongsa 23 CSOs were awarded National Order of Merit (Gold). 

Read the same article below.

At the World Toilet Summit 2016 in Malaysia members of toilet associations of different countries took to stage and shared great stories about their works but one tragic twist in all their stories was the lack of support from the leadership of their countries. They were yet to convince their leaders on the significance of what they were doing. They were fighting to get their leaders’ attention to their cause.

I was to speak in the afternoon of the second day of the summit. By then people had heard enough toilet stories to have any more appetite. Attending the summit for the first time that was the best slot I could get. But I have enjoyed so much attention in two days just by being in gho. Even before I went to stage hundreds of people took pictures of me or with me. They called me Mr. Bhutan Toilet.

When I finally went to stage that lethargic afternoon I could see that I had all eyes because of my dress. I soon projected the photograph of His Majesty and me on the giant screens across the hall and told them stories of how I have the blessing of my king on what I do. When I told them that His Majesty the King gave me the title ‘Chablop’- The Toilet Teacher, I heard the loudest round of applause in that hall. That made me the only country representative at the summit who, with a little guilt of having to contradict with the rest in the house, spoke proudly about having the support of the King of his country.

When elsewhere in the world Civil Society Organizations fight for benefactions from their countries’ leadership here in Bhutan our leadership inspires people to take up social works. In 2015, during the Royal Bhutan Flower Exhibition in Paro His Majesty said, “Where we live must be clean, safe, organized and beautiful, for national pride, national integrity, and for our bright future. This too is Nation building.”

I was then experimenting with Bhutan Toilet Org as an online campaign but that royal message seemed to me like a personal command. I immediately began working on making toilets across the country ‘clean, safe, organized and beautiful’ and that was the beginning of this long journey I have started.

Who wouldn’t desire for an audience with His Majesty the King, but when His Majesty summoned me during Paro Tshechu I was least expecting it. I knew I didn’t deserve it yet. What I didn’t know was I was summoned to be blessed, to be inspired and to be guided for the long journey ahead of me.

I still have vivid memory of that auspicious moment. Dasho Zimpon made me wait on the bridge. I was the only person kept on the bridge and the next person I would see was His Majesty. I could see thousands of people on both ends of the bridge waiting to get a glimpse of His Majesty. I was frozen. I didn’t move an inch even though no one was watching.

Then came the moment, I couldn’t look up directly but I could make out from the radiance that His Majesty had come. I bowed down to pay my respect and froze back to stillness. His Majesty right away congratulated me on my team’s work during the Tshechu and told me to walk alongside him across the bridge.

I had crossed that bridge thousand times in my life but even in my most beautiful dream I haven’t seen myself walking with His Majesty the King and talking about the work I am so passionate about. I shared Bhutan Toilet Org’s Roadmap and the challenges faced in maintaining public toilets. His Majesty talked about the importance of behavioural change in making our efforts sustainable. The bridge seemed so short that day, at the other end of the bridge His Majesty stopped and shared stories of toilet issues in our country and how thing are in other countries. He blessed me with his guidance and assurance of royal support henceforth. Everything seemed so possible suddenly.

To make this priceless moment live with me forever His Majesty granted a Kupar with me with the permission to share it on social media. It was as if he knew I would need this to remain motivated each day and to influence people around me.

I couldn’t quite convince my mother to appreciate my new work after I left teaching until I sent her my picture with His Majesty. It worked magic with her. She finally began to accept and appreciate my work.

Few months later I received Royal Command to participate in the Royal Bhutan Flower Exhibition. It was only during the last Flower Exhibition that I was inspired work with toilets and now I was going to setup toilets at the event, it was too good to be true. It was granting the biggest platform to showcase ourselves and we took it up with challenge and with great pride.

During the closing ceremony of the exhibition His Majesty made special mention of Clean Bhutan, and Bhutan Toilet Org and it was then that I was granted the title ‘Chablop’. It suddenly made me feel like I was doing a prestigious job. Thereon, it made us glorify the act of cleaning toilets; it felt like an art. We never had a problem looking for volunteers to help us.

Just last month, during the Royal Highland Festival in Laya, I had the fortune of meeting His Majesty again and this time it was right next to the toilets we set up. The first question came as a compliment to our team, “How do you manage to keep the toilet odorless?” We were surprised that His Majesty knew about our knockdown toilets that were travelling places during events. For the King to know about every little effort you make was the highest reward we could ever dream of.

Later at the end of festival, during Civil Society Organizations’ audience with His Majesty I knew how he has been instrumental in the formation of every organization and how they were guided by his vision. It was like we were gifted fragments of his dream with his blessings.

The Moment with His Majesty the King

It was the last day of Paro Tshechu and my team was celebrating our four days of success, having delivered our mission of providing clean toilets to thousands of people and literally putting an end to open defecation in the place of worship. 

We were paid a surprise visit by His excellency the Prime Minister and the honourable chairperson of National Council among others. They didn't go to VIP toilet but our public toilets were kept so well that we could impress all our esteem guest and our Prime Minster. 

Thank god His Excellency visit before we faced the water problem. There was about an hour of water shortage and within that short time our toilets were overwhelmed by problems. When I heard the arrival of His Majesty to the Tshechu ground I was anxiously running after people to get the problem fixed. I was sweating and panting. I bothered every official I knew in the area and finally we caught hold of the plumber, Ap Jochu, the only person who knew how to fix it. I nearly kissed him. 

By the time I caught my breath back I was told His Majesty was leaving. I didn't even get a decent chance to look at my king. From the extreme corner we were located at I saw waves of people struggling to get closer view of His Majesty as he left. I could have joined the crowd and pushed myself forward to get a glimpse too but we were running low of Toilet Paper supply. So I had to run to a shop nearby to purchase toilet paper rolls. On the way, from above the wall I saw His Majesty briefly on the last turn on the road down to the valley. 

I reached the other toilet to check if they needed toilet paper. Just then I got a call. It was Dasho Zimpon. He told me that I was summoned by His Majesty. I couldn't believe this was happening. I ran to the location Dasho called me to and down the valley we followed the entourage. I was flying in the air. We got ahead of the royal entourage and Dasho made me wait on the bridge. I was the only person kept on the bridge and the next person I would see was His Majesty. I could see thousands of people on both ends of the bridge waiting to get a glimpse of His Majesty. I was frozen, I didn't move an inch even though no one was watching. 

Then came the moment, I couldn't look up directly but I could make out from the radiance that His Majesty had come. I bowed down to pay my respect and froze back to stillness. His Majesty congratulated me on my teams' work during the Tshechu and told me to walk alongside him across the bridge. 

The Moment that will live with me forever

I had crossed that bridge thousand times in my life but even in my most beautiful dream I haven't seen myself walking with His Majesty the King and talking about the work I am so passionate about. I could share Bhutan Toilet Org's Roadmap and the challenges faced in maintaining public toilets. His Majesty talked about the importance of behavioural change in making our efforts sustainable. And at the other end of the bridge His Majesty spent some more time blessing my dream with his guidance and assurance of royal support henceforth. Everything seemed so possible suddenly and I couldn't wait to tell my team. 

To make this priceless moment live with me forever His Majesty granted a Kupar with me with the permission to share it here. I shall look at this photograph and stay motivated for the rest of my life. And this picture shall remind me each day that I can't take rest on my dream anymore.

My Asset, Motivation and Reminder 

For making this priceless moment possible I would like to thank His Excellency the Prime Minister, my toilet team, my volunteers across the country and all those people who believed in me and supported Bhutan Toilet Org.

Toilet Experiment During Paro Tshechu

Tshechu being the oldest and the most popular festival in Bhutan brings thousands of people together. It happens in every Dzongkhag from three to fives days every year. That gives Bhutan Toilet Org the perfect setting for our Toilet Experiment. Actually it’s more than an experiment, it’s a campaign to provide clean toilets to people and make them appreciate the experience and learn to play their role better in keeping the toilets clean.

We call it experiment because after our November 2015 Nationwide Public Toilet Cleaning campaign we gathered some myths about Bhutanese toilet habits. Therefore we wanted to see and hopefully breaks those myths. 

1. Would our people put in a little effort to look for toilet when they need one?
2. Would people go inside the toilet when they find one?
3. Would people flush if the water were available?
4. Would people use toilet paper if provided free?
5. Would people wash their hands after visiting toilet if water and soap were provided?

Our first successful experiment was conducted in Paro last week during the Paro Tshechu. In preparation our staff and volunteers visited the event ground three days ahead of the Tshechu and in collaboration with the Dzongkhag Administration all the three toilets around the venue were cleaned thoroughly, all damages were repaired and each toilet was furnished with buckets, jugs, waste bins, soaps, room fresheners, and toilet paper (Hung right on the doors). Maps showing the location of the three toilets were placed strategically in the ground and on the routes. Direction signs were put at various points to guide people to our toilets.

Toilet Location Map 

Throughout the five days of Tshechu the three toilets were maned by at least five volunteers and with support from community police all corners, which were used as toilet in the past, were block.

We found out over 10,000 have visited our toilets but we had to redirect hundreds to our toilets from open spaces. Old habits of doing in the open reduced drastically by the third day. By word of mouth most people have heard about the availability of clean toilets.

Only about 150 rolls of toilet paper were used, which was quite less given the number of people. Most people took toilet paper only after verbal reminder. We had to remove only one stone.

People flushed very well in the toilets that were supplied with buckets and jugs but in the toilets that were equipped with flush tanks there were several case of un-flushed pots. Our people seemed to have issues with flush systems.

Use of waste bins inside the toilet had to be verbally advocated because despite the availability of bins we had to remove several sanitary pads from inside the toilet pots and window frames.

Washing hands after using toilet was found to be a rare habit among out people. Doma spit caused much of stains in the toilet pots, washbasins, toilet floor and walls.

We also found out the there should be more chambers for women because unlike men they need to get inside a chamber whether they pee or poop, which led to over crowding outside women’s toilet.

One-hour water shortage on the last days in two of our toilets caused a huge problem to our team. Several toilets were blocked and they started stinking almost immediately. Next time we are going to have a backup plan because without water everything can go wrong within no time. Thank god, the officials helped us find the plumber right away to solve the issue.

We received enormous appreciation from our users. Some happy users took time to tell us how things used to be in the past. They told us that they could hardly find a space to put their feet among the open faeces down the hill. They shared how the change in wind direction would bring the smell onto the tshechu ground. It was natural for everyone to fall sick after the tshechu.

But this year we changed it all. And on the other side Clean Bhutan volunteers from Paro College managed the waste so well that the ground remained clean throughout the event as if no one threw any thing at all. They have collected over 250 bags of waste.

Visit by Prime Minister

Because we maintained the toilets so well the organizers didn’t have to worry about having separate toilet for VIPs. We have the honour of serving the Prime Minister, the Chairperson of National Council and the Cabinet ministers among others and impress them equally. We have received very good feedback from tourists and their tour guides expressed their pleasure lavishly.

Dasho Dzongda and Dzongrab personally monitored out activity and expressed their appreciations and gratitude for doing them proud. Their officials made sure that our team had our meals and refreshment on time. But beyond everything, on the final day a magical moment happened, that’s my next blog.

Our Volunteers and Staff

Our volunteers were from Yeozerling Higher Secondary School and I must thank principal Chencho Tshering for sending a group of amazing young people. In five days they have showed their endurance, patience, and positive attitude to work. They have inspired me so much that I shall keep our organization’s door open for them in the future because they are they kind of people I want to work with.

I would like to thank our following friends for financially supported our activity

1. Tashi Namgay Resort (Karma Jigme)- Nu.5000
2. Chencho Handicraft (Choki Wangmo) – Nu.5000
3. Bhutan Made (Tshering Penjor Shaka)- Nu.3000
4. James Brady- US$. 100
5. Indo General Store: Refreshment worth Nu.1600
6. Sangay Wangmo T/khang: Refreshment worth Nu.500
7. Yeshey Dorji Central Store: Refreshment worth Nu.310