Who Will Help Her?

About six years ago my wife helped a girl get a job. She was very innocent, beautiful and young but life didn't let her live her youth in peace. She was the eldest sibling and had a young brother in her hand. She had to leave her school and start earning. She was very happy that my wife helped her.
A year later my wife got a call from her family. They wanted to know where their daughter was. She went missing. We didn't know that by help the girl we bought ourselves the trouble of taking all the risk. But because she went missing my wife involved herself fully in the search. By the end of the week long search their only faith was in astrology, and that was the righteous decision they took. The astrologer said the girl was safe and hiding in the place they least expected, and that her captivator will confess it the next morning.
Yes, the next morning they visited her employer and as soon as he saw them he confessed that the girl was at his place. Her already married employer had lured the little girl and now she was talking his words. Despite all the warnings from her family the girl didn't want to leave the man. That was her fault.
In the last five years she was disowned by her family and her husband left his first wife. She still worked for him, only that she is no more paid. We often heard her story of paying the huge price for her mistake from her sister but she never complained. As long as she works fine in the office and works fine at home without questioning anything she was spared. But every time she makes a mistake, every time she was seen going out of office, and every time she asked a question, she was beaten blue and black. Last winter when we met her she wouldn't tell us much but pitifully told was that she wouldn't mind the beating if it weren't in public places, but it happened wherever he gets upset. I was very disheartened and wanted to help her but she didn't seem to need help, god knows why.
But suddenly, last week my wife received a call from her. She wanted to know the RENEW's contact number. She was scared after what happened that morning- her husband threw stone at her in a restaurant and when he missed his shot he booted her. I immediately rushed to my computer and looked for what she asked. I got it but I wasn't sure if she would dare to ask for help, so I made my wife ask her if it was ok for me to get her the help. She quickly yesed it. I went to RENEW website and since it was in the evening I knew there won't be people at office and therefore I wrote an email (to enquiry@renewbhutan.org ) just like I wrote it here with her phone number.
It's over four days now and I have checked my inbox umpteen times. When I finally called the office (02332159) a coughing girl on the other end told me that they don't take complains from email. I was asked to send the girl to their office. I explained how it's not possible. The girl on the phone then asked me to hold on, and then I heard intercom ringing. It went on ringing until I finally hung up. Who will help her?

Update 14 Feb 2012: My apologies to RENEW if my article affected anybody, It was my fault not to have tried different ways. But I am very happy that they took this seriously and reached out to me. They even said that they are going to put up the concerned Mobile Numbers on their website. For now if you have any complains get in touch with Dr. Meenakshi, Community Outreach Director at Mobile no. 17666955. And Thanks Kesang C Dorjee.